Dispute letter automation

Although more and more merchants are becoming aware of the fact that they cannot afford to ignore chargebacks, many still find it difficult to choose the best course of action. When it comes to chargeback management, there are several alternatives accessible, each with advantages and disadvantages of their own. Dispute letter automation is one option in particular that many merchants are drawn to.

Dispute letter automation claims to provide a straightforward method of addressing chargebacks without interfering with ordinary business operations, adding to the employees, or outsourcing to a third party. Dispute letter automation makes these claims, but does it deliver on them, or is it just too good to be true?

When fees and overhead are taken into account, most retailers find that accepting chargebacks as an inevitable part of doing business is just not an option. Since chargebacks typically end up costing the merchant more than twice as much as the initial transaction when fees and overhead are taken into account, accepting them as an inevitable part of doing business isn't an option for the majority of merchants.  When fees and overhead are considered, the majority of retailers discover that accepting chargebacks as an unavoidable aspect of doing business is just not a choice.

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